MOH-accredited maintenance platform for hospitals

Every medical device, in every room, accounted for.

iAssets keeps a live record of your equipment across facilities, turns faults into tracked work orders, and runs preventive maintenance on schedule. Built for biomedical and facility teams who need to prove it was done.

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  • 3,000+ facilities
  • 84,500+ devices tracked
  • 99.9% uptime

Scroll to walk through a hospital

  1. 1

    Register each device where it actually is.

    Facility, building, floor, room. Every unit carries its serial number, ECRI class, risk class, vendor and warranty dates, so you can find it and know what it costs to keep running.

  2. 2

    Open any floor and see what's running.

    • Operational
    • Maintenance in progress
    • Out of service

    Status updates as work happens, so supervisors stop chasing spreadsheets to learn which ventilators are available.

  3. 3

    A nurse scans the QR code and reports the fault.

    The ticket opens with the device already filled in. Priority sets the response time, and the help desk sees it immediately.

  4. 4

    The repair moves itself through the right hands.

    The work order goes to the technician mapped to that department. Spare part requests go to the warehouse keeper, the department head approves the work, and the supervisor signs it off. If anyone stalls, iAssets escalates.

  5. 5

    Preventive maintenance arrives before the breakdown.

    Set a schedule per device. Every night iAssets generates the PPM tickets that are due, and calibration and QA dates stay on record for your next inspection.

Trusted by ministries, health clusters and international agencies

  • Ministry of Health
  • Ministry of Health and Population, Egypt
  • World Health Organization
  • Egyptian Health Council
  • First Gulf Company
  • WHO Somalia

Inside iAssets

One screen for every device, ticket and schedule.

Switch between the views your team uses every day.

iassets.intrazero.org Sample data

Operational summary

All facilities
Total equipment12,480across 14 facilities
Open tickets31218% fewer than last week
PPM compliance96.2%Target 95%
Avg. response3.2 hSLA 4 h
PPM completed by monthDone Due
May
Jun
Jul
Aug
Sep
Oct
Nov
Equipment status
82%operational
  • Operational10,234
  • In maintenance1,590
  • Out of service656

Work order lifecycle

One work order, seven states, no guesswork.

Each step has an owner and a clock. Follow one real repair from the QR scan to the supervisor's sign-off, or pick any state.

Who acts

  • 24 hWork orders nobody picks up are escalated.
  • 72 hRepairs still active get flagged to supervisors.
  • 1 : 1One work order per ticket keeps the trail clean.
  • BulkSupervisors sign off many work orders at once.

Platform

Everything a biomedical department runs on.

Switch modules on per tenant. Start with equipment and work orders, and add the rest when you're ready.

Equipment registry

A master catalogue of equipment types with standard PM, QA and calibration frequencies, and a deployed record for every physical unit. Public QR pages let anyone check a device's status without logging in.

Preventive maintenance

Plans per device with any frequency. A nightly job creates the tickets that are due and flags anything overdue.

Corrective repairs

Tickets, work orders, failure types, labour and parts costs, photos and sign-off. One work order per ticket, so the trail stays clean.

Spare parts

Stock across warehouses, approval by the warehouse keeper, and consumption tied to the work order that used it.

Contracts and SLAs

Warranties and service contracts with coverage, response times, payment terms and penalty clauses, linked to the devices they cover.

Inventory taking

Formal room-by-room audits with scanning, so missing and misplaced equipment surfaces before the inspector finds it.

Roles and delegates

Eleven roles scoped by facility and department, from help desk to safety management. Each has a delegate who covers when they're away.

Audit trail

Every create, update and delete is logged with old and new values. Exportable for regulators and internal audit.

Mobile app, Arabic and English

Technicians close work orders from the floor with push notifications. Full right-to-left Arabic on web and mobile.

Integrations

Connects to the systems you already run.

iAssets syncs equipment and maintenance records with your hospital information system and ERP over REST APIs, and takes readings from IoT sensors for live monitoring.

  • HIS and ERPAsset records, costs and depreciation stay in step.
  • IoT sensorsTemperature, usage and running status from the device itself.
  • Mobile and notificationsPush alerts the moment a ticket is assigned or overdue.

Rollout

Fully live in about 90 days.

A method already used across national health clusters, run by our team alongside yours.

  1. 1

    Scope and discovery

    We review your current infrastructure, equipment inventory, compliance gaps and performance goals.

    • Asset inventory audit
    • Workflow and role mapping
    • Success measures agreed
  2. 2

    Deploy and integrate

    Data migration, QR labelling, HIS and ERP integration, and hands-on training for technical teams.

    • Data migration
    • QR labels on every device
    • Technician and help desk training
  3. 3

    Operate and improve

    Executive dashboards, preventive plans running on schedule, compliance reporting and ongoing support.

    • Executive dashboards
    • Compliance reports
    • Ongoing support

Product tour

See a full shift in iAssets.

A walkthrough from fault report to signed-off repair, preventive plans and reporting. Narrated in Arabic.

  • Help desk
  • Work orders
  • PPM plans
  • Spare parts
  • Dashboards

Results

Running in ministries, health clusters and WHO-supported programmes.

Facilities managed
3,000+
Devices tracked
84,500+
Less equipment downtime
40%
Platform uptime
99.9%
iAssets let us track every clinical device across the network with a precision we never had. The drop in downtime changed how fast our teams respond.
Director of technical operations, Saudi health cluster

Plans

Pick the size that fits your estate.

Every plan is a hosted tenant with its own limits on users, equipment and modules. Large networks can also run iAssets on their own servers.

Clinic

One facility getting off spreadsheets.

  • Equipment registry with QR labels
  • Tickets and work orders
  • Preventive maintenance plans
  • Mobile app for technicians
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Recommended for hospitals

Hospital

Several buildings and an in-house biomedical team.

  • Everything in Clinic
  • Spare parts and warehouses
  • Contracts, warranties and SLAs
  • Inventory taking and audit trail
  • Department help desks and delegates
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Health network

Clusters and ministries running many facilities.

  • Everything in Hospital
  • Cross-facility supervision and reporting
  • HIS and ERP integration over REST APIs
  • Hosted or self-hosted deployment
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FAQ

Questions buyers ask us.

Something else on your mind? Ask us directly and a product specialist will answer.

Is iAssets accredited by the Saudi Ministry of Health?

Yes. iAssets is MOH-accredited and runs across 27 hospitals and more than 116 medical centres as part of the Vision 2030 healthcare programme.

Can it connect to our HIS or ERP?

Yes. iAssets exposes REST APIs to sync equipment and maintenance records with hospital information and ERP systems, and it can take readings from IoT sensors for live equipment monitoring.

Do we have to use the cloud?

No. Most customers use a hosted tenant. Ministries and networks with data residency rules can run iAssets on their own infrastructure.

How long does it take to go live?

A typical rollout takes about 90 days: scoping and asset discovery, then data migration, QR labelling and training, then live operation with executive dashboards and support.

Does it work in Arabic?

Yes. The web app and mobile app are fully bilingual, with right-to-left layouts in Arabic. Each user picks their own language.

See your own equipment in iAssets.

Tell us about your facilities. We'll come back within one working day with a walkthrough built around your devices and workflows.

  • 30-minute call with a product specialist
  • Rollout plan for your sites
  • Arabic or English, your choice